Shipping Info

Once your order is placed, it'll ship within 24 hours, Monday to Friday. Orders placed before 1pm GMT Monday to Friday will ship the same day! If you ordered after 1pm GMT on a Friday, your order will be shipped the following Monday. All items posted will be tracked and signed for.

PRE-ORDERS

Pre-orders are items that are not currently in-stock, but can be pre ordered.. Items marked as PRE-ORDER will ship on their release date, which can be found in the description. If you submit a pre-order, the item will be reserved for you and mailed out as soon as the item is stocked in our warehouse. We will notify you via email at the time of shipping.

COUPON CODES

Discount codes must be applied at time of checkout - click on "Apply" to see the order total update. We cannot adjust any prices after the order has been submitted. Only one code can be used per total purchase. Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been placed. All coupon codes are unique (some may be single use with a minimum order amount).

PACKAGE SAFETY & LIABILITY

All shipped orders become the responsibility of Royal Mail. In the rare event that a package is lost, please contact Royal Mail to resolve any problems you might encounter.

TAXES & DUTIES

Customs authorities require that we state the value of your order directly on your package(s). All applicable customs, import duties, fees, taxes, and any other charges are the customer’s responsibility (even if you refuse any shipments upon delivery).

CURRENCY CONVERSIONS

While you can choose your local currency through the Currency Selector at the top of our website, all items are priced and charged in GBP at checkout. The bank that has issued your credit card determines the exact exchange rate that you will be charged, but it should match closely with the current rate. iGenius Mobile is not responsible for any price differences determined by your bank.

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